Terms and Conditions

Privacy Policy

Welcome to GlowLuxe. This Privacy Policy explains how we collect, use, and share your personal data when you visit our website or make a purchase. We value your privacy and are committed to protecting your information while providing a tailored and secure shopping experience.

1. Information We Collect

A. Device and Usage Data

When you access our website, we automatically gather details about your device and how you interact with our site. This includes information such as:

  • Your web browser type and version
  • IP address and time zone
  • Cookie data and browsing patterns (pages viewed, search queries, etc.)

This information is collected through cookies, log files, and similar technologies. It enables us to deliver a properly formatted site and analyze user behavior. Some of this data is shared with our e-commerce partner, Shopify, to help manage our online store.

B. Order and Transaction Details

When you place an order, we collect the information you provide, such as:

  • Your name and contact information (email address and phone number)
  • Billing and shipping addresses
  • Payment details (for example, credit card information)

This data is essential for processing your purchase, arranging shipment, and keeping you informed with order confirmations and updates.

C. Customer Support Information

If you contact our customer support team, we may record details such as your name, email address, and phone number. This helps us address your inquiries promptly and effectively.

D. Data from Minors

We do not intentionally collect personal information from children. If you believe that we have inadvertently received information from a minor, please contact us immediately so we can take appropriate action.

2. How We Share Your Information

GlowLuxe collaborates with trusted service providers to ensure smooth operations and excellent service. For example:

  • E-commerce Platform: We use Shopify to manage our online store. To learn more about their privacy practices, please visit Shopify’s Privacy Policy.
  • Legal Compliance: We may also disclose your information if required by law or to respond to valid legal requests, such as subpoenas or court orders, and to safeguard our rights.

3. Personalized Advertising and Analytics

We may use your information to enhance your online experience by delivering personalized advertisements and marketing communications. For instance:

  • Analytics: Tools like Google Analytics help us understand site usage and improve our services. You can read about Google’s data practices here and opt out here.
  • Targeted Advertising: We sometimes share anonymized data with our advertising partners to display relevant ads. For further insight into how online advertising functions, please refer to the Network Advertising Initiative’s educational page here.

You can also adjust your advertising preferences with the following platforms:

4. How We Use Your Information

Your personal data is used to:

  • Process and fulfill your orders
  • Process payments and manage shipping logistics
  • Communicate with you about your orders, promotions, and updates
  • Enhance and personalize your browsing experience

5. Legal Grounds for Processing

For residents of the European Economic Area (EEA), we process your personal information based on the following legal grounds:

  • Your consent
  • The necessity to fulfill our contractual obligations
  • Compliance with legal requirements
  • Protection of your vital interests
  • Tasks performed in the public interest
  • Our legitimate business interests, as long as they do not override your rights

6. Data Retention

We retain your personal data for as long as necessary to provide our services, complete your transactions, and comply with legal obligations. If you wish to have your data removed, please contact us, and we will act in accordance with applicable laws.

7. Automated Decision-Making

We use automated systems to assist in processes such as fraud prevention and order management. For example, temporary blocklists for suspicious IP addresses or payment methods may be implemented. These automated decisions are designed solely for efficiency and security, and they do not have a legally binding or significantly adverse effect on you.

8. Your Rights

For EEA Residents

You have the right to access, update, correct, or delete the personal information we hold about you. You may also request the transfer of your data. To exercise these rights, please contact us at:
Email: davidlevrone1234@gmail.com

For California Residents (CCPA)

You have the right to know what personal information is being collected about you, request corrections, or ask for deletion of your data. To submit such requests, please reach out to us at:
Email: davidlevrone1234@gmail.com
If you prefer, you may also appoint an authorized agent to handle these requests on your behalf.

9. Cookies and Tracking Technologies

Cookies are small data files that help us improve your browsing experience by remembering your preferences and actions. We use cookies for several purposes, including:

  • Essential site functions
  • Performance and analytics
  • Personalized advertising

Cookies may be either session-based (expiring once you close your browser) or persistent (lasting from 30 minutes up to two years). You can control cookie settings through your browser’s preferences; however, please note that disabling cookies may impact your experience on our website.

10. Do Not Track Signals

Due to the lack of a standardized protocol for “Do Not Track” signals, our data collection practices remain unchanged regardless of these signals.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any revisions will be posted on this page, so we encourage you to review it regularly.

Thank you for trusting GlowLuxe. We are committed to safeguarding your personal information and ensuring your privacy is respected.